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Choose where your number rings

Send calls on your number to a person, a team, an IVR menu or the AI receptionist.

Updated 30 Oct 2026

Each number can go to:

  • an extension (a person)
  • a ring group (a team: everyone rings at once or one after another)
  • an IVR menu ("press 1 for sales...")
  • the AI receptionist, which answers and transfers by what the caller needs
  • an outside phone number

Tell us how you want it, or change it any time with our support team.

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